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Training Courses

Advanced Office Operations and Digital Archiving Techniques

Course Code
AS20
Category
Administration And Secretarial
Course ID
2825
Course Outline

Course Overview

This DIXONTECH program empowers administrative and information management professionals with advanced knowledge of digital archiving, office operations, and document lifecycle optimization. Participants will learn to apply modern digital tools and ISO-compliant archiving practices to ensure efficiency, security, and compliance in office information systems, aligning technology with operational excellence.

TRAINING TOPICS

  • Modern Office Operations and Workflow Optimization
  • Fundamentals of Digital Archiving and Records Management
  • Information Lifecycle and Retention Policies
  • Implementing Electronic Document Management Systems (EDMS)
  • Cloud-Based File Storage and Security Protocols
  • Metadata, Indexing, and Retrieval Best Practices
  • Risk Management and Compliance in Archiving
  • Integrating Automation and AI Tools
  • Business Continuity and Backup Solutions
  • Innovation and Future Trends in Digital Records

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

  • Implement advanced office and archiving systems aligned with global standards.
  • Design and manage efficient digital office systems
  • Implement secure and compliant archiving processes
  • Apply ISO and legal standards for data retention
  • Use AI and automation for document control
  • Enhance accessibility through metadata structures
  • Safeguard information through robust security measures
  • Ensure business continuity through effective recovery systems
  • Lead digital transformation in office operations

TRAINING IS TAILORED TO:

  • Developed for professionals managing office operations, documentation, and digital records.
  • Office and Records Managers
  • Information and Data Management Officers
  • Administrative and Archiving Specialists
  • Compliance and Governance Professionals
  • IT and Systems Administrators
  • Quality Assurance and Audit Staff
  • Document Control Officers
  • Business Support and Project Coordinators

TRAINING METHODOLOGY

The DIXONTECH learning model integrates practical simulations, system demonstrations, and digital transformation workshops. Participants engage in real-life scenarios using cloud archiving tools and document management software, gaining hands-on experience in designing efficient, compliant, and future-ready office and information management systems.

DAY 1

STRATEGIC OFFICE OPERATIONS AND PROCESS EXCELLENCE

  • Understanding strategic office operations framework
  • Analyzing workflow and process efficiency gaps
  • Developing process documentation and standardization
  • Defining roles, systems, and operational accountability
  • Using performance metrics for process improvement
  • Aligning office systems with strategic objectives
  • Enhancing productivity through structured planning

DAY 2

DIGITAL ARCHIVING PRINCIPLES AND RECORDS MANAGEMENT

  • Understanding the fundamentals of digital archiving
  • Designing a comprehensive archiving framework
  • Defining record retention and disposal schedules
  • Classifying and indexing digital records accurately
  • Ensuring authenticity, reliability, and completeness
  • Managing hybrid (paper + digital) environments
  • Legal and compliance considerations for digital records

DAY 3

ELECTRONIC DOCUMENT MANAGEMENT SYSTEMS (EDMS) AND CLOUD STORAGE

  • Implementing effective EDMS for office efficiency
  • Metadata creation and retrieval optimization
  • Cloud computing and secure data storage solutions
  • Version control and access permissions management
  • Workflow automation and approvals routing
  • Data migration and integration best practices
  • Evaluating and selecting digital archiving software

DAY 4

DATA SECURITY, COMPLIANCE, AND RISK MANAGEMENT

  • Identifying risks in digital archiving operations
  • Implementing cybersecurity and encryption measures
  • Applying GDPR and ISO 15489 compliance guidelines
  • Developing secure backup and recovery procedures
  • Ensuring audit readiness and traceability
  • Managing access control and user authorization
  • Conducting risk audits and compliance assessments
  • Incident handling and preventive strategies

DAY 5

INNOVATION, AUTOMATION, AND FUTURE OFFICE SYSTEMS

  • Leveraging AI and automation in document workflows
  • Using analytics for records performance monitoring
  • Integrating robotic process automation (RPA)
  • Building a paperless and sustainable office ecosystem
  • Emerging trends in cloud archiving and digitalization
  • Developing staff digital literacy and adaptability
  • Continuous improvement through innovation models
  • Designing a roadmap for digital transformation
 

Course Schedule

Discounts and Registration

Group & Corporate Discounts:
Available for companies enrolling multiple participants to help maximize ROI.
Individual Discounts:
Offered to self-sponsored participants who pay in full and upfront.
Registration Process:
Corporate nominations must go through the client’s HR or Training department.
Self-nominations must be prepaid via the “payment by self” option.
Confirmation:
All registrations are subject to DIXONTECH’s approval and seat availability.
Refunds:
Provided in case of course cancellation or no seat availability.
Tax Responsibility:
Clients are responsible for any local taxes in their country.