Professional Communication and Time Management for Administrators

This DIXONTECH course provides administrators with essential communication and time management strategies to enhance productivity, accuracy, and professional impact. Participants will master advanced techniques in workplace communication, prioritization, scheduling, and delegation—enabling them to perform effectively in high-demand administrative environments with confidence and efficiency.

TRAINING TOPICS

• Essentials of Professional Office Communication
• Interpersonal and Cross-Functional Communication Skills
• Written, Verbal, and Nonverbal Communication Techniques
• Time Management Frameworks and Prioritization Methods
• Task Planning and Scheduling Strategies
• Delegation and Follow-Up Techniques
• Managing Workload and Stress in the Office
• Digital Tools for Communication and Productivity
• Team Coordination and Meeting Management
• Continuous Self-Improvement and Performance Development

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Communicate and manage time effectively to enhance administrative performance.
• Communicate professionally across all organizational levels
• Apply structured time and task management systems
• Prioritize competing demands efficiently
• Improve collaboration and team communication
• Handle workload pressure with confidence
• Delegate and follow up on assigned tasks effectively
• Manage meetings and reporting schedules efficiently
• Utilize digital tools for productivity and communication

TRAINING IS TAILORED TO:

• Ideal for professionals seeking to enhance their administrative efficiency and communication excellence.
• Office Managers and Administrators
• Executive and Personal Assistants
• Administrative and Coordination Officers
• Secretaries and Office Support Staff
• Project and Departmental Coordinators
• Team Leaders and Supervisors
• Customer Relations and Front-Desk Personnel
• Professionals aiming to improve productivity skills

TRAINING METHODOLOGY

The DIXONTECH methodology uses interactive workshops, real-life simulations, and digital tools integration to enhance communication and time management competence. Through exercises, role-plays, and scenario-based discussions, participants will build confidence and consistency in professional interactions and personal productivity.

DAY 1

FOUNDATIONS OF PROFESSIONAL COMMUNICATION

• Understanding communication dynamics in the workplace
• The role of administrators as communication hubs
• Developing clarity and accuracy in office communication
• Common barriers and solutions in professional communication
• Adapting tone, style, and format to the audience
• Maintaining professionalism in written correspondence
• The importance of etiquette in internal communication

DAY 2

INTERPERSONAL SKILLS AND EFFECTIVE COLLABORATION

• Building positive relationships across departments
• Active listening and empathy in communication
• Giving and receiving constructive feedback
• Managing difficult conversations and conflicts
• Building trust and credibility through communication
• Enhancing emotional intelligence in interactions
• Managing expectations and stakeholder coordination

DAY 3

TIME MANAGEMENT PRINCIPLES AND PRACTICES

• Identifying priorities using the Eisenhower Matrix
• Managing time and energy for maximum output
• Planning daily, weekly, and monthly schedules
• Overcoming procrastination and distractions
• Using digital tools for time optimization
• Coordinating multiple projects effectively
• Maintaining balance and avoiding burnout

DAY 4

TASK PLANNING, DELEGATION, AND ACCOUNTABILITY

• Structuring work using task management systems
• Delegation models and monitoring progress
• Managing accountability and feedback cycles
• Handling urgent versus important tasks
• Creating action plans and progress trackers
• Coordinating with teams on shared deadlines
• Utilizing checklists and templates for efficiency
• Evaluating workload and personal capacity

DAY 5

MEETING MANAGEMENT, STRESS CONTROL, AND PERFORMANCE GROWTH

• Planning and conducting efficient meetings
• Managing executive schedules and follow-ups
• Preparing professional reports and documentation
• Applying stress management techniques
• Increasing focus and mental clarity at work
• Enhancing personal performance and motivation
• Building a long-term plan for self-development
• Sustaining professional growth and efficiency