Effective HR Administration Skills

This DIXONTECH course develops the essential administrative, organizational, and interpersonal skills required to ensure efficient HR operations in modern organizations. Participants gain a deep understanding of HR systems, documentation, and communication protocols that support the entire employee lifecycle. The programme highlights the HR administrator’s vital role in maintaining compliance, accuracy, and professionalism while contributing to strategic business efficiency. Through interactive sessions and case-based learning, delegates learn to manage HR records, policies, and employee relations with excellence and precision.

TRAINING TOPICS

• Fundamentals of HR Administration and Operations
• HR Documentation, Policies, and Employee Records
• Recruitment and Onboarding Administration
• Payroll, Leave, and Benefits Management
• Communication, Ethics, and HR Service Excellence

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Build a strong administrative foundation to support effective HR functions.
• Manage HR processes and documentation accurately
• Maintain compliance with organizational and legal standards
• Support recruitment and onboarding efficiently
• Handle payroll and leave administration confidently
• Communicate effectively across departments
• Contribute to employee engagement and service excellence
• Ensure confidentiality and ethical HR practices

TRAINING IS TAILORED TO

• Professionals handling HR operations, documentation, and employee support services.
• HR Assistants and Officers
• HR Administrators and Coordinators
• HR Executive Support Staff
• Payroll and Benefits Administrators
• Recruitment Support Specialists
• Office and Personnel Administrators
• Junior HR Business Partners

TRAINING METHODOLOGY

The DIXONTECH methodology combines hands-on workshops, interactive exercises, and HR documentation simulations. Participants engage in practical assignments, policy drafting, and role-playing scenarios that reflect real workplace challenges. Each session blends theoretical concepts with practical tools to help delegates manage daily HR operations effectively and with confidence.

DAY 1

Understanding the HR Administrator’s Role

• Defining the scope and responsibilities of HR administration
• The strategic contribution of administrative HR functions
• Understanding organizational structure and HR hierarchy
• Key principles of confidentiality and professionalism
• Managing HR priorities and administrative deadlines
• Coordinating with managers and external stakeholders

DAY 2

HR Documentation and Employee Records Management

• Understanding types of HR documents and their purpose
• Designing and maintaining accurate employee records
• Implementing digital HR information systems (HRIS)
• Managing employee files, contracts, and personal data
• Ensuring data security and GDPR compliance
• Establishing effective filing and retrieval systems

DAY 3

Recruitment, Onboarding, and Offboarding Processes

• Supporting the recruitment and selection process
• Preparing job offers, letters, and employment contracts
• Coordinating candidate interviews and assessments
• Managing employee onboarding logistics and orientation
• Handling resignations, exits, and clearance procedures
• Maintaining positive candidate and employee experiences

DAY 4

Payroll, Leave, and Benefits Administration

• Managing attendance and leave records
• Coordinating payroll inputs and salary updates
• Administering allowances, bonuses, and deductions
• Handling benefits, insurance, and pension programs
• Communicating payroll and benefit information clearly
• Ensuring compliance with pay and benefits legislation

DAY 5

Communication, Ethics, and HR Service Excellence

• Developing strong HR communication and support skills
• Managing employee queries with professionalism
• Applying ethics in administrative decision-making
• Building trust and confidentiality in HR operations
• Measuring HR administrative performance and service quality
• Promoting continuous improvement in HR support functions