Operational Planning, Processes and Rule Implementation

Effective operations are built upon structured planning, well-defined processes, and consistent rule application. DIXONTECH presents this practical training programme designed to strengthen operational excellence through systematic planning, workflow optimization, and regulatory compliance. Participants will learn how to translate strategic objectives into actionable plans, design efficient processes, and implement rules that ensure consistency, accountability, and performance across the organization.

TRAINING TOPICS

• Operational planning and process design principles
• Workflow optimization and performance alignment
• Rules, policies, and procedural implementation
• Compliance, control, and accountability systems
• Continuous improvement and operational excellence models

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

Plan, design, and implement operational systems that ensure effectiveness, compliance, and sustained organizational performance.

• Develop structured operational plans and objectives
• Map, document, and optimize business processes
• Establish and enforce operational rules and standards
• Ensure compliance and accountability at all levels
• Apply process monitoring and performance tools
• Identify and eliminate inefficiencies and redundancies
• Foster a culture of continuous improvement and discipline

TRAINING IS TAILORED TO:

Designed for professionals responsible for translating strategic goals into operational processes and managing daily performance outcomes.

• Operations and Process Managers
• Planning and Performance Officers
• Compliance and Governance Specialists
• Department and Section Heads
• Business Process Analysts and Coordinators
• Project and Programs Managers
• Quality, Risk, and Control Professionals

TRAINING METHODOLOGY

This DIXONTECH course combines interactive workshops, process simulations, and case-based exercises. Participants will engage in operational planning scenarios, process mapping sessions, and policy implementation labs to strengthen their ability to execute, monitor, and continuously improve organizational systems and procedures.

DAY 1

FOUNDATIONS OF OPERATIONAL PLANNING AND MANAGEMENT

• Understanding the link between strategy and operations
• Defining operational planning objectives and frameworks
• Translating strategic goals into measurable outcomes
• Identifying operational priorities and resource needs
• Managing planning cycles and workflow structures
• Aligning departmental objectives with corporate strategy
• Case study: Operational excellence in high-performing organizations

DAY 2

PROCESS DESIGN, DOCUMENTATION, AND IMPROVEMENT

• Analyzing and mapping current operational processes
• Identifying process gaps and performance bottlenecks
• Applying Lean and process improvement methodologies
• Developing process flowcharts and standard procedures
• Setting KPIs for process efficiency and compliance
• Documenting and communicating workflows effectively
• Workshop: Building your process improvement plan

DAY 3

RULES, POLICIES, AND PROCEDURE IMPLEMENTATION

• Understanding organizational rules and regulatory frameworks
• Writing clear, actionable policies and procedures
• Aligning rule implementation with governance structures
• Managing internal controls and accountability systems
• Training teams to ensure rule compliance and consistency
• Monitoring adherence and managing exceptions effectively
• Role-play: Implementing a new operational policy

DAY 4

OPERATIONAL CONTROL, MONITORING, AND COMPLIANCE

• Establishing operational governance and control mechanisms
• Monitoring performance using dashboards and reports
• Managing risks and ensuring operational resilience
• Conducting audits and compliance reviews
• Ensuring transparency and rule enforcement mechanisms
• Integrating technology in monitoring operations
• Case study: Compliance excellence in process management

DAY 5

CONTINUOUS IMPROVEMENT AND PERFORMANCE OPTIMIZATION

• Applying continuous improvement and Kaizen principles
• Evaluating process performance and operational outcomes
• Managing feedback loops and corrective actions
• Building a learning culture within operational teams
• Linking performance results to planning and strategy
• Encouraging accountability and innovation in execution
• Final workshop: Designing your operational improvement roadmap