Mastering Business Analysis – Path to Certified Business Analysis Professional

This DIXONTECH course is designed for professionals seeking to master the competencies required to achieve the Certified Business Analysis Professional (CBAP®) credential. The program provides a deep understanding of the BABOK® Guide framework, business analysis techniques, and real-world application methods. Participants will learn to define business needs, recommend effective solutions, and drive organizational performance through strategic analysis and problem-solving.

TRAINING TOPICS

• Introduction to Business Analysis and CBAP® Certification
• Business Analysis Planning and Monitoring
• Elicitation and Collaboration Techniques
• Requirements Life Cycle Management
• Strategy Analysis and Business Need Identification
• Requirements Analysis and Design Definition
• Solution Evaluation and Performance Measurement
• Stakeholder Engagement and Communication Management
• Business Process Modelling and Improvement Tools
• Certification Preparation and Exam Readiness

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

Apply global best practices and analytical methods to lead successful business analysis projects.

• Understand BABOK® knowledge areas and concepts
• Apply structured business analysis methodologies
• Define and document business requirements effectively
• Use process modelling and analytical tools
• Manage stakeholder expectations and collaboration
• Evaluate and validate business solutions
• Integrate analysis into project management frameworks
• Prepare for CBAP® certification exam with confidence

TRAINING IS TAILORED TO:

Business professionals aiming to enhance their analytical and problem-solving capabilities for certification and practice.

• Business analysts and consultants
• Project and program managers
• Systems and process analysts
• Strategy and planning officers
• Product managers and owners
• Operations and quality professionals
• Change and transformation leaders
• Professionals preparing for CBAP® or CCBA® exams

TRAINING METHODOLOGY:

DIXONTECH’s approach combines structured instruction with real-world case studies and interactive exercises. Participants engage in BABOK®-aligned workshops, scenario-based simulations, and practice questions. The methodology focuses on enhancing analytical thinking, communication, and solution evaluation skills, ensuring both professional advancement and exam readiness.

DAY 1:

FUNDAMENTALS OF BUSINESS ANALYSIS AND BABOK® FRAMEWORK

• Overview of business analysis and its evolution
• Key roles and responsibilities of a business analyst
• Understanding the BABOK® structure and knowledge areas
• Business analysis principles and competencies
• Identifying organizational needs and value creation
• Business analysis planning and alignment with strategy
• CBAP® certification overview and eligibility requirements

DAY 2:

PLANNING, ELICITATION, AND STAKEHOLDER COLLABORATION

• Developing business analysis plans and approaches
• Identifying and engaging key stakeholders
• Conducting effective elicitation sessions and interviews
• Using workshops, focus groups, and brainstorming techniques
• Documenting and validating elicited information
• Managing stakeholder expectations and communications
• Case practice: stakeholder collaboration simulation

DAY 3:

REQUIREMENTS MANAGEMENT AND ANALYSIS TECHNIQUES

• Requirements life cycle management process
• Prioritizing and maintaining requirements traceability
• Writing clear and testable requirements
• Modeling requirements with diagrams and matrices
• Business process mapping using BPMN and flowcharts
• Managing scope changes and requirement updates
• Workshop: requirement documentation exercise

DAY 4:

STRATEGY ANALYSIS AND SOLUTION EVALUATION

• Identifying business needs and opportunities
• Assessing current state and defining future state
• Performing SWOT and gap analyses
• Developing and evaluating alternative solutions
• Cost-benefit and feasibility analysis methods
• Measuring solution performance and success criteria
• Practical exercise: designing an evaluation framework

DAY 5:

CERTIFICATION PREPARATION AND APPLIED BUSINESS ANALYSIS PRACTICE

• Review of all BABOK® knowledge areas
• Key tasks, techniques, and competencies for CBAP®
• Exam structure, question types, and preparation tips
• Practice test and discussion of complex questions
• Real-life case studies for business analysis application
• Building a personal development and study plan
• Next steps toward CBAP® and career advancement