Strategic Planning and Balanced Scorecard Implementation

This DIXONTECH program provides a complete framework for developing and executing strategic plans through the Balanced Scorecard (BSC) methodology. The course equips participants with the skills to design strategic objectives, link performance indicators, and translate vision into actionable goals. Participants will learn to align organizational activities with strategy, measure performance effectively, and ensure successful implementation of the Balanced Scorecard system across all business levels.

TRAINING TOPICS

• Fundamentals of Strategic Planning and BSC Framework
• Vision, Mission, and Core Value Development
• Strategy Formulation and Strategic Mapping
• Translating Strategy into Objectives and Measures
• Designing Key Performance Indicators (KPIs)
• Financial, Customer, Internal, and Learning Perspectives
• Linking Strategy to Operations and Resource Allocation
• Implementing and Cascading the Balanced Scorecard
• Performance Evaluation and Continuous Improvement
• Strategic Review and Reporting Systems

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

Formulate and implement strategies using the Balanced Scorecard for measurable success.

• Develop comprehensive strategic plans and objectives
• Translate vision into actionable and measurable outcomes
• Design KPIs aligned with strategic priorities
• Integrate performance measures across departments
• Communicate strategy effectively throughout the organization
• Manage performance using scorecard tools and dashboards
• Monitor and evaluate progress using BSC metrics
• Drive accountability, learning, and continuous improvement

TRAINING IS TAILORED TO:

Executives, managers, and professionals responsible for strategic planning, performance management, and organizational development.

• CEOs and senior executives
• Strategy and planning directors
• Performance management professionals
• Business unit and department heads
• HR and organizational development managers
• Financial planners and analysts
• Project and operations managers
• Consultants and business advisors

TRAINING METHODOLOGY:

DIXONTECH’s methodology integrates interactive lectures, real-world case studies, and practical exercises using Balanced Scorecard templates and tools. Participants will engage in simulations of strategy formulation, mapping, and performance measurement. The approach emphasizes applied learning, ensuring participants can design, implement, and sustain a performance-driven strategy execution system.

DAY 1:

STRATEGIC PLANNING FUNDAMENTALS AND BSC OVERVIEW

• Understanding strategic planning principles and cycles
• Introduction to the Balanced Scorecard methodology
• Linking strategy, performance, and accountability
• The four perspectives of the Balanced Scorecard
• Role of leadership in strategic planning success
• Key challenges in planning and execution
• Case study: successful BSC-based strategy implementations

DAY 2:

VISION, MISSION, AND STRATEGY FORMULATION

• Crafting impactful vision and mission statements
• Analyzing external and internal business environments
• SWOT, PESTEL, and competitive positioning tools
• Developing strategic goals and objectives
• Identifying key success factors and value drivers
• Aligning organizational culture with strategy
• Workshop: defining vision and mission for your organization

DAY 3:

DESIGNING STRATEGIC MAPS AND KPIS

• Creating strategy maps to visualize cause-and-effect linkages
• Translating strategy into objectives across perspectives
• Designing SMART KPIs for performance measurement
• Financial and non-financial indicators explained
• Setting performance targets and measurement criteria
• Building KPI libraries and documentation standards
• Exercise: developing a strategic map and KPI matrix

DAY 4:

BALANCED SCORECARD IMPLEMENTATION AND INTEGRATION

• Steps to implement and cascade the BSC across departments
• Linking strategy to budgets and operational plans
• Using dashboards and scorecards for performance reporting
• Communicating and aligning strategy organization-wide
• Overcoming resistance to BSC adoption
• Integrating BSC with quality and risk management systems
• Workshop: developing an implementation roadmap

DAY 5:

STRATEGIC EVALUATION, REVIEW, AND CONTINUOUS IMPROVEMENT

• Monitoring strategic performance and results
• Conducting strategic reviews and reporting
• Identifying performance gaps and corrective actions
• Linking evaluation to employee performance systems
• Enhancing organizational learning through BSC reviews
• Using analytics to refine strategic objectives
• Final simulation: presenting a Balanced Scorecard strategy plan