Strategic Decision-Making and Problem Solving

The DIXONTECH Strategic Decision-Making and Problem-Solving programme equips leaders with structured frameworks, analytical tools, and critical thinking skills to address complex business challenges and make high-impact strategic decisions. The course focuses on systematic problem diagnosis, evidence-based decision-making, risk assessment, and scenario analysis, enabling participants to navigate uncertainty, improve judgment, and drive sustainable organisational outcomes.

TRAINING TOPICS

• Strategic thinking and decision-making fundamentals
• Problem identification and root-cause analysis
• Analytical and critical thinking tools
• Decision-making under uncertainty and risk
• Scenario planning and strategic options analysis
• Creative and innovative problem-solving approaches
• Bias awareness and judgment improvement
• Implementing and reviewing strategic decisions

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Diagnose complex problems systematically
• Apply structured decision-making frameworks
• Evaluate strategic options and trade-offs
• Manage risk and uncertainty effectively
• Reduce bias in strategic judgment
• Make timely, evidence-based decisions
• Translate decisions into executable actions

TRAINING IS TAILORED TO

• Senior managers and executive leaders
• Directors and department heads
• Strategy and business development managers
• Programme and portfolio leaders
• Public- and private-sector decision-makers
• High-potential leaders and succession candidates

TRAINING METHODOLOGY

This DIXONTECH programme combines executive briefings, real-world case studies, structured problem-solving workshops, and scenario-based simulations. Participants practise applying analytical models, decision tools, and creative techniques to realistic strategic challenges, ensuring direct relevance and immediate application.

DAY 1

FOUNDATIONS OF STRATEGIC DECISION-MAKING

• The role of decision-making in leadership
• Strategic versus operational decisions
• Decision-making styles and leadership impact
• Defining problems accurately and objectively
• Understanding complexity and ambiguity
• Introduction to decision-making frameworks

DAY 2

PROBLEM ANALYSIS AND DIAGNOSIS

• Structuring complex problems effectively
• Root-cause analysis techniques
• Systems thinking and interdependencies
• Data gathering and evidence evaluation
• Prioritising issues and decision focus
• Workshop: Problem definition and analysis

DAY 3

EVALUATING OPTIONS AND MANAGING RISK

• Generating strategic alternatives
• Cost-benefit and trade-off analysis
• Risk identification and assessment
• Decision-making under uncertainty
• Scenario planning and sensitivity analysis
• Exercise: Strategic options evaluation

DAY 4

CREATIVE PROBLEM SOLVING AND JUDGMENT IMPROVEMENT

• Creative thinking in strategic contexts
• Overcoming cognitive bias and assumptions
• Decision traps and common leadership errors
• Collaborative and cross-functional problem solving
• Balancing intuition with analytical reasoning
• Simulation: Solving a complex business problem

DAY 5

IMPLEMENTATION, REVIEW, AND CONTINUOUS IMPROVEMENT

• Translating decisions into action plans
• Communicating decisions and gaining alignment
• Monitoring outcomes and performance indicators
• Learning from decisions and feedback loops
• Building organisational decision-making capability
• Final exercise: Strategic decision-making case simulation