IT For Non-IT Project Managers

The DIXONTECH IT for Non-IT Project Managers course empowers professionals from non-technical backgrounds to confidently manage and oversee technology-driven projects. Built on PMI, Agile, and ITIL best practices, the programme simplifies core IT concepts and equips managers with practical tools to plan, communicate, and deliver IT initiatives effectively, bridging the gap between business objectives and technical execution.

TRAINING TOPICS

• IT project environments and lifecycles
• Core IT terminology systems and infrastructure
• Software development approaches and delivery models
• IT project planning scheduling and cost estimation
• Risk change and quality management in IT
• Vendor outsourcing and SLA management
• IT governance security and data management
• Communication with technical teams

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Manage IT projects without technical background
• Understand IT project structures and lifecycles
• Communicate clearly with technical teams
• Apply planning and risk management in IT
• Manage vendors contracts and service levels
• Interpret technical documentation confidently
• Align IT initiatives with business strategy

TRAINING IS TAILORED TO

• Project and programme managers
• Business and operations managers
• HR finance and marketing leaders
• PMO professionals and team leaders
• Non-IT professionals in digital projects
• Consultants and change managers
• Executives overseeing IT initiatives

TRAINING METHODOLOGY

This DIXONTECH programme combines guided instruction, interactive simulations, and case-based learning. Participants work with real-world examples from ERP, CRM, and digital transformation projects, using practical templates to strengthen understanding of IT lifecycles, governance, and collaboration with technical teams.

DAY 1

INTRODUCTION TO IT PROJECT ENVIRONMENTS AND LIFECYCLES

• Role of IT in business strategy
• Types of IT projects overview
• IT project lifecycle models
• Aligning IT projects with strategy
• Common challenges for non-IT managers
• IT project success factors
• IT modernisation case study

DAY 2

CORE IT CONCEPTS AND TECHNOLOGY FOUNDATIONS

• IT systems networks and databases
• Infrastructure servers cloud and storage
• Software development lifecycle models
• Agile waterfall and hybrid comparison
• APIs integrations and data flows
• Cybersecurity and privacy basics
• Technical document interpretation workshop

DAY 3

IT PROJECT PLANNING SCHEDULING AND COST CONTROL

• Translating IT requirements into plans
• Estimating resources effort and timelines
• Managing technology budgets and costs
• Risk management and contingency planning
• Gantt charts and agile boards
• Change control and version management
• IT system upgrade planning exercise

DAY 4

MANAGING TEAMS VENDORS AND STAKEHOLDERS

• Building cross functional IT teams
• Business and technical communication strategies
• Vendor and outsourcing management
• Service level agreements monitoring
• IT contract and scope negotiation
• Stakeholder expectation management
• Vendor negotiation simulation

DAY 5

GOVERNANCE REPORTING AND IT PROJECT SUCCESS

• IT governance frameworks overview
• IT project performance monitoring
• KPIs and dashboards for IT
• Quality compliance and data security
• Lessons learned and reviews
• Integrating IT outcomes with operations
• Digital transformation leadership simulation