This DIXONTECH training delivers in-depth knowledge on records governance, compliance standards, and information lifecycle management. It equips professionals with advanced strategies for controlling, securing, and maintaining business information according to international best practices and regulatory frameworks, ensuring operational efficiency, audit readiness, and data integrity across all organizational levels.

TRAINING TOPICS

Fundamentals of Records and Information Governance
Regulatory and Legal Compliance in Document Management
Digital Transformation and Electronic Records Systems
Metadata, Classification, and Retention Policies
Risk Management and Data Protection Strategies
Workflow Automation and Process Optimization
Business Continuity and Disaster Recovery Planning
Audit Trails and Compliance Reporting
Implementing ISO 15489 and Related Standards
Future Trends in Document and Information Management

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

Master compliance-driven document and records management practices.
Implement global best practices in information governance
Ensure compliance with records retention regulations
Develop effective classification and archiving structures
Manage document security and confidentiality
Integrate digital solutions and electronic records systems
Enhance audit readiness and information transparency
Apply ISO standards for documentation excellence
Optimize efficiency through automated workflows

TRAINING IS TAILORED TO:

Designed for professionals responsible for managing, protecting, and governing organizational records.
Records and Information Managers
Compliance and Governance Officers
Document Control and Quality Managers
Office and Administration Professionals
IT and Data Management Specialists
Legal and Audit Department Staff
Risk Management Professionals
Archivists and Corporate Librarians

TRAINING METHODOLOGY

The DIXONTECH methodology applies a blend of case-based learning, regulatory workshops, and digital system simulations. Participants engage in practical exercises on policy creation, risk assessment, and electronic document control to master compliance frameworks, ISO standards, and digital transformation in record management.

DAY 1

FUNDAMENTALS OF RECORDS MANAGEMENT AND GOVERNANCE

Understanding records lifecycle and management principles
Governance models for effective records control
Defining policies, procedures, and accountability lines
Building a compliant information management framework
Roles and responsibilities in records governance
Identifying business and legal record categories
Aligning records management with corporate objectives

DAY 2

LEGAL, REGULATORY, AND COMPLIANCE FRAMEWORKS

Understanding international compliance regulations (GDPR, FOIA)
Developing compliant retention and destruction schedules
Managing access, retrieval, and audit controls
Balancing legal obligations with operational efficiency
Corporate accountability and information transparency
Conducting compliance risk assessments
Preparing for audits and regulatory inspections

DAY 3

DIGITAL TRANSFORMATION AND ELECTRONIC RECORDS MANAGEMENT (ERM)

Implementing electronic document management systems (EDMS)
Data capture, indexing, and metadata best practices
Establishing version control and workflow automation
Ensuring authenticity and digital signatures integrity
Cloud-based records and information sharing security
Migrating from paper to digital formats
Monitoring system performance and user compliance

DAY 4

RISK MANAGEMENT, SECURITY, AND DISASTER RECOVERY

Identifying information risks and mitigation strategies
Designing data protection and privacy protocols
Managing access control and user permissions
Business continuity planning for records recovery
Establishing disaster recovery procedures
Implementing encryption and digital safeguards
Evaluating vendor compliance in digital solutions
Incident management and corrective action planning

DAY 5

AUDIT, ISO STANDARDS, AND CONTINUOUS IMPROVEMENT

Applying ISO 15489 and ISO 30301 frameworks
Developing audit trails and performance metrics
Monitoring and reviewing compliance efficiency
Reporting and documentation for audits
Integrating Lean principles for process improvement
Establishing KPIs for document governance
Future trends in compliance and recordkeeping
Building a culture of continuous improvement